1. WHO ARE WE?
Stickaroo.com is owned by Stickaroo CC, a Close Corporation duly incorporated in terms of the laws of South Africa.
All purchases made are purchases from Stickaroo CC and Stickaroo CC is thus the other contracting party.
Deliveries are not handled by Stickaroo CC, but we use an independent delivery company to deliver your Stickaroo.
2. OUR CONTACT DETAILS
Should you have any questions or comments, please do not hesitate to contact us at 082 889 9959, Monday to Friday, 09h00 – 17h00.
Alternatively, you can email us at any time at hello@stickaroo.com
3. USING OUR SITE
The use of our site is subject to these Terms and Conditions.
When you wish to make a purchase you can do so only after registering as an account holder/user. In the registration process you will be asked whether you accept these Terms and Conditions. By indicating your acceptance in the appropriate way (by ticking in the box provided) you affirm your acceptance and express that you also understand all the Terms and Conditions. If you do not agree with or understand any of the Terms and Conditions, please discontinue using our website immediately. You may contact us with any questions you may have and we will gladly assist you.
Whether you are a registered account holder/user or not, this site may be used only to browse the content thereof and make legitimate purchases. This site may not be used for any other purpose or reason but for the aforementioned.
The materials contained in this site, and the site as a whole may be subject to applicable copyright or other intellectual copyright laws. The content of this site and the site may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed or used in any manner when not authorised to do so.
Deep-linking, embedding or using comparable technology is strictly prohibited.
4. YOUR ACCOUNT
Users of our site must register as account holders in order to order and purchase any of our products.
In the registration process your will be asked to accept these Terms and Conditions. Should you choose not to accept the Terms and Conditions or do not understand any term or condition, immediately discontinue using our services and our Website. Please contact us should you have any queries in this regard. Upon your registration you will be asked if you do accept the Terms and Conditions, and upon your acceptance you indicate that you understand and accept the Terms and Conditions as being binding on you.
The person who is registered as an account holder or user of this site is responsible for maintaining the confidentiality of his/her account and password. You are therefore responsible for restricting access to your computer and/or account and you, by agreeing to these Terms of use, accept full responsibility for all activities that occur under your account or password.
If you are under 18 years of age, you may use this website only under the guidance and with the permission of your parent and/or guardian.
Stickaroo reserves the right to refuse, disable, remove, edit or terminate accounts and/or orders, whether with or without notice to the account holder and/or registered user, should Stickaroo suspect any abuse of your account. Should you, the account holder, become aware that any person other than you has been using your account, without your authorisation, guidance and instruction, it is your responsibility to immediately inform Stickaroo of such activity in order for us to disable, remove or terminate your account.
Stickaroo has the right to monitor any activity associated with this website and may investigate any conduct seemingly violating these Terms and Conditions. There is no obligation on Stickaroo to monitor any activity, and such monitoring is at the sole discretion of Stickaroo.
We may take any action against persons responsible, or who accepted responsibility in terms of these Terms and Conditions, or any person in law who is deemed to be responsible. Such action may include, but is not limited to, suspending, removing or terminating your account, refusing service, attaching conditions to your use of this site, issuing a warning to you, et cetera.
5. PRIVACY POLICY
The information supplied to us by you will never be shared with anyone for any purpose whatsoever, except for the purpose of contacting you regarding your order, delivery of your item(s) to the address provided by you and any other reason necessitating communication with you regarding the products provided by us. All information gathered is used to personally identify account holders and/or users that subscribe to our site. None of the information will be sold or made available to anyone. Only the information necessary to deliver your Stickaroo to the address provided by you will be given to the Courier service.
6. PRICING
All prices reflected on Stickaroo.com are correct, exclusive of Value Added Tax and charged as is.
We reserve the right to change our prices from time to time without prior notice, but this will not influence any valid orders already placed immediately prior to the change in prices, provided that payment of the order is received within 7 days after the date of you placing the order.
In the case of an error in price on the website, including delivery charges, we reserve the right to cancel the order and offer the product at its correct price. We will refund you for any money you might have paid relating to the defective pricing should you not wish to proceed with the purchase at the correct price and/or delivery charge.
Please note that all prices include nationwide delivery.
7. COUPONS AND/OR VOUCHERS
We allow the usage of only one coupon and/or voucher during checkout.
Users do not have a right to Coupons and Coupons cannot be earned.
Coupons are issued under specific terms and conditions regulating when and how they may be used.
The value of the Coupon will be set off against the value of your shopping basket and the balance remaining, will be payable by you. Please note that the value of a Coupon cannot be set off against delivery charges which will still be payable by you.
Stickaroo CC may discontinue the granting of any advantage in terms of any coupon and/or voucher at any time without any notice. The term of validity will be apparent from the coupon and/or voucher issued, past which term it will not be valid and cannot be used when you purchase a product anymore.
8. HOW TO MAKE A PURCHASE
In order for a valid purchase to be made you must place a complete order which you must then submit, and thereafter you must pay for the order as per your invoice. When these two requirements are met a valid and enforceable agreement comes into effect between you and Stickaroo CC.
We offer two options on how to purchase your Stickaroo. Below is a step by step explanation of the PayFast or Email Order systems, on how to purchase your Stickaroo.
- PayFast (Credit Card or Instant EFT)
- Browse our site and add your Stickaroos to your basket.
- When that is done, proceed by clicking the “Checkout” button.
- Please provide us with your postal address.
- Then please select the “Continue To PayFast” option.
- You will now be directed to the Payfast Portal, where you register and purchase at the same time. This platform was specifically designed for South Africa.
- On completion of payment you will return to Stickaroo. All orders must be paid for in full before production of the item ordered will begin.
- Your Stickaroo will go into production as soon as the monies are verified; this can take up to 48 hours.
- Email Order
- Browse our site and add your Stickaroos to your basket.
- When that is done, proceed by clicking the “Checkout” button.
- Please provide us with your postal address.
- Then please select the “Submit E-Mail Order” option.
- You’ll then receive an email with your order details, reference number and our Banking details. Order only valid for 7 days after which the order will be cancelled if payment has not been received by us.
- After payment is made, please email proof of payment to hello@stickaroo.com
- Your Stickaroo will go into production as soon as the monies are verified, which takes up to 48 hours.
If you are in any doubt, please don’t hesitate to contact us.
9. CANCELLATION OF ORDERS & TERMINATION OF SALES
Stickaroo reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process any order, and/or to cancel any purchase by the account holder/user or any person seemingly using the account of the account holder/user, in whole or in part, on notice to you. Stickaroo shall only be liable to refund monies already paid by you, and accepts no other liability which may arise as a result of such refusal to process or decision to cancel any order or purchase.
Stickaroo reserves the right to cancel an order at any time where such cancellation is necessary due to suspected abuse of your account, unavailability of the product, should no payment have been received within 7 days from the date of placing your order or for any reason necessitating cancellation.
Save for certain exceptions, and subject to certain charges, the Electronic Communications and Transactions Act 25 of 2002 ("ECT Act") entitles you to cancel any sale concluded on this Website within 7 days after date of receipt of the goods and to obtain a full purchase price refund. Please take note that we may levy reasonable cancellation charges for your account and any delivery charges are not refundable to you.
10. EXCHANGE POLICY
We will exchange any product that is not satisfactory. We do not offer refunds on any products of courier services. We will exchange your product within 7 days of date of delivery. The product should be in original, unopened and unharmed packaging.
Please contact us on hello@stickaroo.com or call 082 889 9959, Monday to Friday, 09h00 – 17h00 regarding exchanges or should you have any problems with your Stickaroo and we will gladly assist you.
Stickaroo reserves the right to refuse exchanges should any abuse be suspected.
11. COURIER SERVICE
We use an accredited courier service who will deliver the product to your door or any other alternate address you supply.
You are responsible for supplying us with the correct address. Should the address given to us by you not be correct, you agree that we will not be liable for the loss suffered by you due to the delivery thereof to the address given by you. Should the item be returned to Stickaroo, you will be responsible for payment of the courier service for delivery to the correct address as well as any handling charges which might be levied against you.
12. CHANGES TO TERMS AND CONDITIONS AND TERMS OF USE
We reserve the right to make changes to the terms and conditions set out herein from time to time as and when it may become desirable to do so in order to address new issues or information that may arise. Such updating, amendment or changes may be made with notice to you and you are urged to return to this page on a regular basis to ascertain whether any such changes have been made.
Should we have posted amendments or changes as aforesaid, you will be deemed to have agreed to such new terms and conditions by any subsequent use of this website.
Should you not wish to be bound by the aforesaid changes, you agree and accept that your intention will be known by deregistration as a user and / or account holder of this site, and will refrain from further use of this site. Should you not be able to deregister as a user or account holder, please contact us immediately.
For any questions and enquiries you may have regarding the above, please contact us on hello@stickaroo.com or call 082 889 9959.
13. CORRESPONDENCE AND COMMUNICATION
By using Stickaroo.com or sending us an e-mail, you communicate electronically and you consent to receive any communications from us by electronic means. Our communications to you will be by way of e-mail or by us posting notices on our website.
You agree and accept that any and all agreements, notices, disclosures and any other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
14. DISCLAIMER
Save for Stickaroo being liable to you under the Consumer Protection Act 68 of 2008 (“CPA”) in relation to any products sold by Stickaroo to you via the Website -
Neither Stickaroo nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this Website or the services or content provided from and through this Website. Stickaroo makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this Website are free from errors or omissions or that the service will be 100% uninterrupted and error free.
Please contact us should you encounter any problems or possible malfunctions and errors.
The Website is supplied on an "as is" basis and has not been compiled or supplied to meet your individual requirements or standards. It is your sole responsibility to satisfy yourself prior to accepting these Terms and Conditions that the service available from and through this Website will meet your individual requirements and be compatible with your hardware and/or software.
Information, ideas and opinions expressed on this Website should not be regarded as professional advice or the official opinion of Stickaroo and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Website.
15. SECURITY
Any person that delivers or attempts to deliver any damaging code to this Website or attempts to gain unauthorised access to any page on this Website shall be prosecuted and civil damages shall be claimed in the event that Stickaroo suffers any damage or loss.
You agree and warrant that your user name and password shall be used for your personal use only and not be disclosed to any third party.
You allow Stickaroo to take all reasonable steps to ensure the integrity and security of the Website and any other applications related thereto.
16. LAW
These Terms and Conditions and / or Terms of Use, as amended from time to time, will be exclusively governed by, and construed in accordance with the laws of the Republic of South Africa, whose Courts will have exclusive jurisdiction in any dispute.
